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Thank you for the reply. I have exchanged the unit. This was bad out of the box not interested in having a warranty repair

I have since saved my preset to preset 2. Now I can reach my preset and it doesn’t seem to be changing It seems the problem was caused by the knob when it as set to preset number one

I saved my preset to "Torpedo" setting #1. When I set the knob to #1.........the unit is going to #2. I cannot access #1 with the preset knob on the front of the unit

I will try to load my preset as you described. I already removed and reloaded the app on my phone and also on my PC. I also did a firmware update from 5.22 to 5.25 Still seeing the problem even when the iphone app is not connected to the Captor. So there is no iPhone App or USB...

I am using the captor X as a load box (no speaker). Connected to my amp's speaker output, from the CX to my mixer via 2 XLR's. I am using my iPhone13 to control the CX. I had saved 4 presets in preset 37, 38, 39. First I started noticing when I turn the unit on, it sometimes switches to a...