Bob got shitty with me once. Bought some E34L's, one lit up orange after a couple days, and took the other out. Bias was right, and the amp was new.
He sent me new ones, at no charge, but was kind of a dick about it. Been doing business with him for years. He gets a wild hair up his ass sometimes, I guess. Not the first time I've heard of it.
One tube went bad - period. He did everything he could to blame me.
I've since moved on to Doug's tubes as well. I don't normally re-tube all JJ anyway, in any amp. Too many get farty sounding, so I mix them up.
Doug's got them all.