blueskies
New member
I'm sure many of you have been in this situation before: You have a gig coming up, but your favorite amp is broken and you have no idea when it will be fixed. My Rebel 30 is out for warranty repair at the CA facility, but I have been unable to get a time frame. The amp was delivered to Egnater two weeks ago, and after 10 days of contacting customer service for an update, I have heard nothing. Bueller??????? I just have the one customer service contact that everyone refers to (don't want to name names because people might go on a vacation or be out sick--who knows?). Please pass along any email addresses or phone numbers you would suggest. Is there a contact person at the California service facility?