Egnater tubes issues

  • Thread starter Thread starter Jammers5
  • Start date Start date
J

Jammers5

New member
Just had my Egnater Rebel 30 for a week and last night while moving the tube mix knob the amp died. The sound got very thin and distorted and withing 5 secs was completely gone. After switching the amp off and turning it back on it came back to life but the gain channel sounds like crap.

Suspecting a tube (?) is gone or on the way out? How do I contact Egnater via email for warranty?

J5
 
John or Nate @egnateramps.com. They have replaced bad tubes for me under warranty. This is almost certainly a bad tube. Meanwhile, go out and buy yourself an extra set. You'll get your amp back and you should have spares anyway.

:rock:
 
Turns out it was the 12AX7 preamp tube. Luckily I have spares (Electro Harmonix)

On another note I used the amp last night at a gig and it sounded awesome! Both the bass player and drummer commented on my sound too. The gain sounds were exactly what I was looking for and the cleans - well let's just say I still can't get over the cleans in this amp! I used it with a Highway One Strat all evening, I was so pleased with the sounds I didn't even try my Tele Highway One I brought!

Plus it didn't kill my back lugging it in and out of the club!!!

J5
 
Glad to hear it! I'd still get in touch with Egnater- They will replace a faulty tube under warranty. If that is the case no reason not to take them up on it.

:rock:
 
I emailed Nate on Sunday and he responded to me right away Monday morning! They are sending me a replacement tube right away! Talk about service!

J5
 
You must log in or register to reply here.
Back
Top