HELP PETER!!! Smoke from my Herbert...

  • Thread starter Thread starter HumdinGer
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HumdinGer

HumdinGer

New member
Yes, I admit it right away... I've been an idiot :aww:! I replaced the tubes in my Herbert with new preamptubes and KT88 power tubes. Before putting in the new tubes I sprayed some rinse spray in the tube sockets (as recommended from the tube supplier). I guess I didn't wait long enough for the spray to vanish completely before I turned the amp on for biasing. I heard a sizzling sound from the speakers, but stupidly enough I thought it had something to do with the biasing (it's my first biasing), so I just carried on :doh:

To make a long story short... Suddenly I saw smoke coming from my Herbert. I imidiately switched it off and unplugged it, but the damage was already a fact. I tried to send an e-mail to support @ diezelamplification.com, but I just got a reply stating "MRS failure", so I thought I'd try here instead.

I've alredy taken the amp to a highly qualified tech who's found some meltet components. He says he can fix it, but he needs the service manual to do the job. Can you help me with this Peter, please? Perhaps you can send me a pm and give me the correct e-mail address to use for support? I've sold all my other amps because my Herbert was all I needed. Needless to say I'm now in trouble :cry: :cry: :cry:
 
what melted components?

it sounds to me like you had the bias too high & it fried your power tubes.
 
Make sure this "qualified tech" isn't shittin' ya into thinking it's worse than some blown tubes... If there was a conductor on or in the sockets when you fired it up, that's not good... Hopefully just tubes - did your tube fault LED's kick in? Try replacing ALL the new tubes with the old ones and turn it on if even for a brief moment - listen for snap, crackle, pop - check the LED's and the like - and try it if the 1st two criteria pass. If it works, and there's not noise, it's tube related. If it's hooped with the old tubes, it's pooched for sure.

Sorry man, gotta suck....
V. :no:
 
peterdiezel (at) diezelamplification (dot)com

If You are located in the US please contact Terry (Duolos)

Thanks
 
Thank you so much for your help Peter :thumbsup: :thumbsup: :thumbsup: My nerves are finally calming down again :)
 
Talk about customer service! It's like your computer just
crashed and your getting tech support from Bill Gates himself. :D

Gotta love Pop Diezel! :lol: :LOL:
 
I turn into 52 next month and some people
on the board call me Papa :cry: :cry: :cry:
 
Father Diezel? Caring for all his little Herberts and Einsteins :student:
 
...and some VH4s, although that's sort of a strange name, isn't it? :confused:
 
Peter Diezel":gwym2u4j said:
I turn into 52 next month and some people
on the board call me Papa :cry: :cry: :cry:
Click to expand...


we do it with the love in the world Papa! :)

Peter is just 'dry' now.... :D
 
Well... Guitar amps are not chosen for their level of tech support, but for their sound. But when the best sounding amp in the world also comes with the best tech support in the world, like the case is with Diezel Amplification, then you just have to say thank you and be glad you made the right choice :D :D :D
Thanks Peter :)
 
I had issues with the amp and Peter Stapfer helped me in no time. Ive also seen that peter checks the forum to many times a day, i know i can count on them, in the worst case scenario we can always contact olaf :rock:
 
shadow070":246l75y4 said:
I had issues with the amp and Peter Stapfer helped me in no time.
Click to expand...

I phoned the guys once, got straight through to him and he is the nicest guy going :thumbsup: got the problem solved - had a lovely chat and a laugh, and this is a business? Can you imagine if more businesses in the world were run like this instead of profit, profit repeat... *stops day dreaming*
:lol: :LOL:
 
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