Question about warranty.

[mor]

Hi, I bought my 50w einstein head in June 2008 as new in Estudio 54 ( Spain ) that is a dealer of our diezel import HVC, so i think that my amp has lifetime warranty.

Some day, i´ll have to change tubes, and i want to buy the same ruby tubes as my amp has, but :

To preserve the lifetime warranty, do I have to change the tubes in the official diezel distributor or can i change them in another technician?

Any advice will be grateful, thanks.

 

[Peter Diezel]

HVC is no more our Spain distributor.

In Germany we cannot extend the warranty
for lifetime and have to follow the law that
means we have 2 years warranty at the
moment. Of course we have a lot of fairness
when it comes to replacement parts.

A tube replacement will not damage the
warranty, when the job is well done.

Maybe call Monster Guitars in Madrid.

 

[mor]

Thank you very much for the answer Peter.

If some day i have some problem with my amp, I understand that should be handled by my seller estudio 54, and then they should make the necessary arrangements with HVC or whom they see fit.
If call to Monster Guitars ( Berni ), it is possible that they tell me they did not sell me the amp and therefore do not take care of the repair.

Perhaps, eventually, I´ll have to email you to solve the problem, but I would not want to annoy you with something that others should resolve.

Fortunately, the amp works great and I am delighted with it.

 

[Peter Diezel]

Antonio Bernardini is cool