We have actually run into this lately. Manufacturers warranties (Egnater included) are valid ONLY in the country where the product was purchased. The issue is that there are distributors who provide the support and service if needed in each individual country. They are the ones who import, advertise, deliver, service etc. in their individual countries. If you purchase a product outside of your own homeland and it needs service, those distributors can't be expected to provide that free of charge because you, the end user, essentially bypassed them and brought it in yourself. Normally, if you have a problem with something you buy, you return to the dealer you bought it from and they take care of you. In a case like this, there is no dealer to return it to unless you ship it back to where you purchased it. This something you should all be aware of. The issue is not that there is no warranty service in every country, but rather if you buy something outside of that country, the distributor is not going to be responsible for it. The distributors make a substantial investment to carry/distribute a line of products. They absorb all the cost of duty, taxes, repairs, advertising, customer service, shipping, currency exchange,...etc. etc. That is why products can cost more outside the US.
