Buyer asking me to ship to a guitar store?

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espdna

Active member
Hey, one of my guitars is about to sell on reverb and the buyer is asking if I can ship it to a guitar store where he can get it checked out, etc.. I have never done this before. In 20+ years of shipping guitars. Is this safe? Is Reverb going to hold my payment for some reason? Any info would help. Thanks. ❤️❤️❤️
 
I can't tell you what to do with your stuff big dawg but he's already trying to alter a normal deal. My spidey senses are alerted and when my spidey senses are alerted I am no longer interested in making a deal with someone like that. Sketching me out. He can bring it to the store his self. You have 20+ years of shipping guitars and this hasn't happened.

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He'll say his "luthier has noticed _________ problems lemme get a $350 refund to have him fix it" then he resells for an additional $350 profit. His "pro luthier's" pics and opinion will be part of his reverb claim against you and you'll get the shaft. His luthier is probably his business partner and they are looking for discounted instruments to stock their new store with.

I'm hypersensitive to buyers, having been burnt multiple times by chiselers and scammers in online deals. "Had play wear not shown in any pictures". "Fret wear was more excessive than described". "Several dings not shown in his ad". "Truss rod isn't operating correctly".

You'd have to hardline him and tell him to ship it back and then he rage spites you by dinging the guitar or something low.
 
I would make it clear that it being shipped to a guitar store doesn't change the stated terms of the sale.

FWIW I have expensive purchases shipped to a buddies business sometimes, because shipping companies screw things up where I live constantly.
 
If the guy is getting packages stolen off his front step I would consider shipping it to a FedEx or ups store if that is even an option, but I would not ship to a guitar store for reasons already mentioned.
 
No. Ship to his house with signature. He can have it held at UPS or FedEx if he wants. Don't assume malicious motives, but always protect yourself against them.
 
If the guy is getting packages stolen off his front step I would consider shipping it to a FedEx or ups store if that is even an option, but I would not ship to a guitar store for reasons already mentioned.
I live in the country on acreage and have a gate and dogs and still make sure someone is around to retrieve the package immediately even when I'm buying 500-1000 dollar guitars.
 
Ship it to the address reverb gave you and give them a heads up to the messages, as well. Thinking about all of this though makes me wonder if having some sort of available reverb program where you would send to/from authorized/certified dealer/whathaveyou might actually be a good future consideration for helping to cut down on fraud. Unfortunately, fees.
 
No. Ship to his house with signature. He can have it held at UPS or FedEx if he wants. Don't assume malicious motives, but always protect yourself against them.
Always assume malicious intent. It’s the rule not the exception. You will get fucked if you don’t protect yourself!
 
"Our store only charges a 15 percent receipt-inspection fee for receiving YOUR reverb order with the care and attention it deserves!"

:LOL:
Pretty much, but I feel like some compromises could be found into a workable solution/program given existing fees and idiotic shipping costs through these platforms. I shipped a guitar to a family member across the country a couple weeks ago and it was $37 with insurance and signature, so why is it like $100+ on reverb?

My guess is that they're getting a substantial cut of the shipping costs to use their "discounted and only way the seller gets protection" labels. They should roll that over into a dealer program instead of using it to float losses that could be avoided almost entirely. Music stores don't make most of their money on sales, they make it on services. Between that and it being shipped there, I could see most dealers being okay with charging something like a $15 fee for a chance the person might also pay $60-100 to have it set up or more on strings, case, lessons, etc... when they come to pick it up. 🤷‍♀️
 
Pretty much, but I feel like some compromises could be found into a workable solution/program given existing fees and idiotic shipping costs through these platforms. I shipped a guitar to a family member across the country a couple weeks ago and it was $37 with insurance and signature, so why is it like $100+ on reverb?

My guess is that they're getting a substantial cut of the shipping costs to use their "discounted and only way the seller gets protection" labels. They should roll that over into a dealer program instead of using it to float losses that could be avoided almost entirely. Music stores don't make most of their money on sales, they make it on services. Between that and it being shipped there, I could see most dealers being okay with charging something like a $15 fee for a chance the person might also pay $60-100 to have it set up or more on strings, case, lessons, etc... when they come to pick it up. 🤷‍♀️
What you think Reverb doesn’t want to make money???
 
I shipped a guitar to a family member across the country a couple weeks ago and it was $37 with insurance and signature, so why is it like $100+ on reverb?
It seems arbitrary. $37 is very very low IME. Usually whether I was buying or selling the shipping a guitar was 75 to 150 bucks depending on where I brought it too and that's oustde Reverb-Ebay.

Between that and it being shipped there, I could see most dealers being okay with charging something like a $15 fee for a chance the person might also pay $60-100 to have it set up or more on strings, case, lessons, etc... when they come to pick it up.
Very true. Some people cannot be at home to receive the instrument plus most people who have guitars don't really know anything about set up and restringing. It's a toy-hobby for most or it's for kids, same thing. Dust collectors.
 
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