Does Diezel Support Suck?

  • Thread starter Thread starter sixstrings
  • Start date Start date
Perhaps you could train Einstein to take that side of the business? :D
 
I must say, I called Mr Stapfer yesterday and he was very kind and helpful!!!
 
Peter Diezel":1kl743eg said:
Thanks for understanding .... we will kick off our
asses for the customers.

Please no bad feelings about some waiting time
in any case :thumbsup:
Click to expand...

did you already call my grandma to buy me a new Diezel Cab? :D
 
So you can't wait 2 days for an e-mail? Maybe they don't work on weekends. :doh:

Peter Diezel is ALWAYS answering peoples questions on here, but if for some reason he doesn't reply for a couple of days, don't say that he sucks :aww: :no:
 
HerbieTheRadDorklift":2ebje71k said:
So you can't wait 2 days for an e-mail? Maybe they don't work on weekends. :doh:

Peter Diezel is ALWAYS answering peoples questions on here, but if for some reason he doesn't reply for a couple of days, don't say that he sucks :aww: :no:
Click to expand...

I didn't say he sucks. I asked if the support sucks. Don't get the facts mixed up. It was 4 days, not including the weekend. I did receive a response and got exactly the information I wanted to know.

Admittedly, I was a little concerned that I spent nearly $3000 on a foreign made amp. I wasn't sure of the support I would get. Fortunately, however, I found this forum and my I did get a response to my emails. Judging from what people have said and the responses I've gotten from the Diezel people themselves, I feel much more confident about the product.

I knew it was superbly made when I bought it, so problems with it were not my concern; however, sometimes things do happen and I like to make sure I'm covered. Apparently I'm pretty well covered. Now I can go on enjoying my amp to the fullest extent!

I love my Diezel Einstein.
 
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