Does Diezel Support Suck?

[Peter Diezel]

I want no more sleepless nights

 

[Fler]

Perhaps you could train Einstein to take that side of the business?

 

[nbarts]

Perhaps you could train Einstein to take that side of the business?

 

[Ailean]

I want no more sleepless nights

Sleep is for people who can't build world class amps

 

[Jakub]

I must say, I called Mr Stapfer yesterday and he was very kind and helpful!!!

 

[petereanima]

Thanks for understanding .... we will kick off our
asses for the customers.

Please no bad feelings about some waiting time
in any case

did you already call my grandma to buy me a new Diezel Cab?

 

[Peter Diezel]

need number

 

[HerbieTheRadDorklift]

So you can't wait 2 days for an e-mail? Maybe they don't work on weekends.

Peter Diezel is ALWAYS answering peoples questions on here, but if for some reason he doesn't reply for a couple of days, don't say that he sucks

 

[sixstrings]

So you can't wait 2 days for an e-mail? Maybe they don't work on weekends.

Peter Diezel is ALWAYS answering peoples questions on here, but if for some reason he doesn't reply for a couple of days, don't say that he sucks

I didn't say he sucks. I asked if the support sucks. Don't get the facts mixed up. It was 4 days, not including the weekend. I did receive a response and got exactly the information I wanted to know.

Admittedly, I was a little concerned that I spent nearly $3000 on a foreign made amp. I wasn't sure of the support I would get. Fortunately, however, I found this forum and my I did get a response to my emails. Judging from what people have said and the responses I've gotten from the Diezel people themselves, I feel much more confident about the product.

I knew it was superbly made when I bought it, so problems with it were not my concern; however, sometimes things do happen and I like to make sure I'm covered. Apparently I'm pretty well covered. Now I can go on enjoying my amp to the fullest extent!

I love my Diezel Einstein.