begnater@aol.com is the one. It may take him some time to return your email, but he's always gotten back to me. Being in the UK may make it harder to deal with, but I wish you good luck.
I have had very good luck wiht Egnater service. Aside from a poorly timed flood, that slowed the process, he converted a Randall RM100 to accept dual channel modules for me. Great guy, up front about everything and I couldn't be happier with the results.