Hey Bruce,
Thought I had too. Didn't want to bother you and/or monopolize your time, but I appreciate you posting back. What I thought was the string ground issue was, according to the Anderson folks, not the string ground (noise goes away when I touch any metal part on the guitar, not just the knob). That buzz/hiss is still there and I have no idea what's causing it.
The other issue is, evidently, not a bad tube. I've tried it with a bunch of different tubes (that all tested good on our sound tech's maxi-matcher) and it still does it. But, again, it's intermittent, and thus much harder to predict or reproduce. Perhaps the two issues are related?
I'll try to make a video and demonstrate the hiss/buzz certainly and, if I can get it to do the other rattle thing, I'll try to capture that as well. My kids are asleep now so I'll have to do it tomorrow, but I'll post it when I do. Thanks much.