PSA: Kemper Forum, Website and Rig Exchange Down

[Monkey Man]

Was the forum as active as it used to be? Haven't checked it out in a while, maybe prepping for all the negative feedback about the security problems

I think it was down a bit on what it was a few years ago, but that makes sense when you think about it. As the user base becomes more-familiar with the gear's way of doing things, you'd expect it to drop off a bit.

 

[Warmart]

i sold my Kemper last year and their forum wasn't very active then. I guess their new liquid profile stuff was causing a bit of excitement though.

Regardless, any company with an internet presence and especially one with a background service like Rig Exchange should have a disaster plan that gets them restored within a couple hours, max.

Pretty pathetic and obvious that they didn't take their systems very seriously. Hopefully they learned a lesson, but it makes them look really amateurish.

 

[Monkey Man]

Fair, seemingly-logical point mate. IMHO.

I wouldn't conclude that they "didn't take their systems very seriously" 'though; who knows what contingencies they had in-place and how-tricky the problem/s was/were to solve and prevent??

 

[Monkey Man]

Still down:
We are implementing maintenance and security upgrades for our forum. Please check back in a couple of days.

 

[Warmart]

Fair, seemingly-logical point mate. IMHO.

I wouldn't conclude that they "didn't take their systems very seriously" 'though; who knows what contingencies they had in-place and how-tricky the problem/s was/were to solve and prevent??

Of course, all conjecture on my part and I don't know the exact issues they faced.

But, they could've taken nightly "images" of their infrastructure servers and restored them all quite easily.

 

[Monkey Man]

Way above my pay grade mate.

Forum's still-down...

 

[Monkey Man]

Still down.

 

[Warmart]

Seems they need some French maids to come over to Germany to help them get it up?

 

[Monkey Man]

Still down. Yikes.

 

[MusicIsLife]

I think this is the last statement they've made about it on their FB page, which was a couple weeks ago:

 

[Monkey Man]

Yup, and it's still-down.

 

[Monkey Man]

Still down.

 

[Monkey Man]

Amazingly, still down.

 

[Warmart]

Amazingly, still down.

So you're saying there's a chance it could be up today?

 

[Monkey Man]

I think I get where you're coming from mate.

Na, I don't have any inside info. Just becoming more-surprised as time goes on is all.

Still down.

 

[Monkey Man]

... and still down.

 

[Monkey Man]

Still down.

 

[Ben Waylin]

That sites goes down more than a drag queen during Pride Month.

 

[Monkey Man]

In my experience, it's only gone down whilst admin installed new software.

Other than that, it occasionally gives 404 errors and one has to reload pages. No biggie.

This is a different kettle o' fish 'though.

 

[TotallyRadGuitars]

I work in tech. This is an embarassingly long down time. Somebody seriously screwed up.