Updated tourmaster

  • Thread starter Thread starter lordofthestrings
  • Start date Start date
lordofthestrings":oy947ofb said:
Thanks Ian.

I've been in contact with Nate, and he tells me that he'd warranty the transformer "if" it failed.
So no retrofit.

Like I say, if these original transformers had a flaw, which I think everyone agrees on, when it fails, it's too late, I'm in a pickle. I don't play it "at home". I earn money using it but don't have the luxury of taking backups.

If Egnater aren't retrofitting the flawed transformers, I think I'd even consider buying one if the price is sensible, to try and ensure peace of mind. (not 100% possible with valve amps anyway, I realise that).

Does Nate/Hans deal with that stuff too?

Yes, Hans and Nate will be your guys to handle any USA customer service issues/questions. Like I said though, I can't really speak about the warranty side of things, because it's not something I deal with normally. They will be happy to answer any questions you've got about things though.
 
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