bruce egnater
New member
Wired..........appreciate your support. Reviving a kind of bad discussion from a year and a half ago doesn't seem productive?
Totally discouraged Egnater Junk Transformers, junk boards,
- Thread starter Sixtycycle
- Start date
moltenmetalburn
Active member
WIRED":utryaokm said:
Except this fail rate is HUGE.
Leotis
Member
So... mine has shit out yet again. Pretty certain it's the PT. Have you given any more thought to a class action lawsuit? I'd certainly be onboard. This amp has been the worst gear decision I've ever made from a reliability standpoint. The first two years were fine...now I can't keep it OUT of the repair shop.
A
Anonymous
Guest
man, im sorry to hear this AGAIN. it's so unfortunate because they sound great. have you tried pm'ing bruce egnater on here recently?
I have the same Tourmaster tranny problem and no joy.. even if it is an older one, pre mod and since the warranty is only two years I'm out of luck.
I do see that Mercury Magnetics sells a replacement for $295 and it's got to be better than Egnater's chinese junk... at least one can hope.
Next time sticking to real amp makers such as
Mesa, 5 year transferable warranty,
Deizel, 5 year, no transfer (pre 2009, lifetime)
Engl, 1 year
Bogner, Lifetime, no transfer
Soldano, SLO LIfetime, transferable
Others Lifetime, no transfer
Hughes & Kettner, North America, none
Marshall, 5 years , no transfer
Fender, 5 years, transferable
I'm a bit disappointed in H&K and Engl so I know which amps I'll be getting in the future, reputable ones who don't manufacturer in China and truly stand behind their products.....
I do see that Mercury Magnetics sells a replacement for $295 and it's got to be better than Egnater's chinese junk... at least one can hope.
Next time sticking to real amp makers such as
Mesa, 5 year transferable warranty,
Deizel, 5 year, no transfer (pre 2009, lifetime)
Engl, 1 year
Bogner, Lifetime, no transfer
Soldano, SLO LIfetime, transferable
Others Lifetime, no transfer
Hughes & Kettner, North America, none
Marshall, 5 years , no transfer
Fender, 5 years, transferable
I'm a bit disappointed in H&K and Engl so I know which amps I'll be getting in the future, reputable ones who don't manufacturer in China and truly stand behind their products.....
A
Anonymous
Guest
The mercury tranny is power only not output... Just to clarify.
A
Anonymous
Guest
you can't really justify that answer though (at least i wouldn't) until you contact him, which is what i would do asap.
explain the situation, keep a cool head man, bruce is a good guy.
explain the situation, keep a cool head man, bruce is a good guy.
I have on my bench a Tweaker 40 with a blown Power Transformer. The amp is from 2012 I believe and out of warranty. I have been reading about this, for lack of a better word, epidemic of failures all over the place..The young owner of this one can't afford a major repair like this. I also have had a Rebel 20 in my shop forever, it has some sort of shorting problem on the board which causes a dropping resistor to catch fire. I've also seen quite a few Rebels come in where the cheezy connectors that connect EVERYTHING in there have come loose causing a myriad of problems form cutting out to bias failures.
WARNING.... VENTING AHEAD....
OK... I'm steamed!!
Egnater is my new dirty 7 letter word. Here's the story.
Bought a non-working Tourmaster on EBay. Managed to win it at a very low price (compared to what a new one is worth). My initial research revealed that for the most part, the power transfo's were the weakness, so I figured what the hell, I'll get a new transfo, if that's the case. Got some new tubes, and it should make a decent addition to the stable. Now begins the nightmare...
Tested the transfo, and sure enough, dead shorts in the secondary. Same as Terry's D-Lab Youtube video. Everything else inside the amp looks pristine. OK. Contacted Egnater for a new transfo. They have them. Perfect. They need an address. Here you go. Payment? Credit card, or Paypal. No problem.
Then they reply;
WTF!!
OK, I call them. I'm told that they can't take the chance on electrocuting myself, so they only ship to an electronics shop. I tell them that I'll sign a waiver. They say no. Besides, I tell them, if I do kill myself, they need not worry, I won't be around to complain. No dice. So, I send them a new address, the company I work for, c/o of the electrical department.
Know what? They Googled the address! New reply from Egnater....
In the eloquent words of The Champ, I lost it.... I snapped! My reply....
Egnater... yeah... right! Fooled me once. Lesson learned.
Now, I'm off to the Electro-sonic web site to order a Hammond transformer for my old Univox. They ship, and right to my doorstep to boot!
UPDATE!!!!
Received a phone call from the CSR at Egnater tonight, and the issue has been resolved. As expected, this entire drama was a result of corporate machination getting out of control. It's not to say that others will not face this type of frustration with Egnater in the future, but for my part, the agreement reached between them and myself seems to have culminated in a satisfactory conclusion.
May I also add, Bruce Egnater himself was kind enough to drop me a note advising me that he would look into the matter. Needless to say that I was somewhat surprised, but pleased nonetheless.
I wish to thank everybody here, not only for enduring my gripe session, but especially those kind enough to reach out to me with help where getting the transfo for me was concerned. I'm truly grateful to all. Pretty powerful, this internet thingy. Never ceases to amaze me.
To all those expecting the next Hen's Tooth Café episode to feature an amp burning, I'm truly sorry. Looks like it won't be happening. Yet.....
OK... I'm steamed!!
Egnater is my new dirty 7 letter word. Here's the story.
Bought a non-working Tourmaster on EBay. Managed to win it at a very low price (compared to what a new one is worth). My initial research revealed that for the most part, the power transfo's were the weakness, so I figured what the hell, I'll get a new transfo, if that's the case. Got some new tubes, and it should make a decent addition to the stable. Now begins the nightmare...
Tested the transfo, and sure enough, dead shorts in the secondary. Same as Terry's D-Lab Youtube video. Everything else inside the amp looks pristine. OK. Contacted Egnater for a new transfo. They have them. Perfect. They need an address. Here you go. Payment? Credit card, or Paypal. No problem.
Then they reply;
WTF!!
OK, I call them. I'm told that they can't take the chance on electrocuting myself, so they only ship to an electronics shop. I tell them that I'll sign a waiver. They say no. Besides, I tell them, if I do kill myself, they need not worry, I won't be around to complain. No dice. So, I send them a new address, the company I work for, c/o of the electrical department.
Know what? They Googled the address! New reply from Egnater....
In the eloquent words of The Champ, I lost it.... I snapped! My reply....
Egnater... yeah... right! Fooled me once. Lesson learned.
Now, I'm off to the Electro-sonic web site to order a Hammond transformer for my old Univox. They ship, and right to my doorstep to boot!
UPDATE!!!!
Received a phone call from the CSR at Egnater tonight, and the issue has been resolved. As expected, this entire drama was a result of corporate machination getting out of control. It's not to say that others will not face this type of frustration with Egnater in the future, but for my part, the agreement reached between them and myself seems to have culminated in a satisfactory conclusion.
May I also add, Bruce Egnater himself was kind enough to drop me a note advising me that he would look into the matter. Needless to say that I was somewhat surprised, but pleased nonetheless.
I wish to thank everybody here, not only for enduring my gripe session, but especially those kind enough to reach out to me with help where getting the transfo for me was concerned. I'm truly grateful to all. Pretty powerful, this internet thingy. Never ceases to amaze me.
To all those expecting the next Hen's Tooth Café episode to feature an amp burning, I'm truly sorry. Looks like it won't be happening. Yet.....