Broken knob huh ?

  • Thread starter Thread starter acceptance
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I have received a guitar that appeared to be packed very well and it had a bent knob and shaft and seller said it was not like that before shipping. Just saying, it could be something where that guitar actually shifts a slight amount forward and back/up down in the case and something happens. This one even had some packing in the case so I kinda thought the seller didn't disclose it in the listing. I will never know. Just saying I was in the same scenario but on the opposite end. It is possible in the slightest it happened but a broken shaft.....? That is extremely hard to imagine if there is NO, and I mean like Zero wiggle room in the case
 
GuitarGuy08 said:
I have received a guitar that appeared to be packed very well and it had a bent knob and shaft and seller said it was not like that before shipping. Just saying, it could be something where that guitar actually shifts a slight amount forward and back/up down in the case and something happens. This one even had some packing in the case so I kinda thought the seller didn't disclose it in the listing. I will never know. Just saying I was in the same scenario but on the opposite end. It is possible in the slightest it happened but a broken shaft.....? That is extremely hard to imagine if there is NO, and I mean like Zero wiggle room in the case
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I guess you do have a point but seems rare. Anything is possible but after dealing with so much bs on there...ehh
 
I contacted the manufacturer of this item, which as I mentioned is HEAVY duty. They said they had never heard of the knob shaft breaking apart from it being dropped, let alone somehow snapping off by itself in a well-packed new box with no visible damage. I'm gonna skip the details for now but once I get the situation sorted I'll share more.
 
acceptance said:
I contacted the manufacturer of this item, which is as I mentioned HEAVY duty. They said they had never heard of the knob shaft breaking apart from it being dropped, let alone somehow snapping off by itself in a well-packed new box with no visible damage. I'm gonna skip the details for now but once I get the situation sorted I'll share more.
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Why are you being so wierd about what item it was
 
Ah fuck it, whatever, it's not like I'm doxxing the guy. It's a Rivera Rockcrusher. The thing is built like a tank. If you're on RT dude you should be ashamed.
 
VonBonfire said:
Look dude, I can't abide a broken knob so I just want my cash back. :LOL: :LOL: :LOL:
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He asked me how I wanted to handle it, likely looking for cash. I told him he could return it and I'd refund less a restocking fee which will hopefully cover fixing it if he does end up returning it. Not paying shipping either. He wasn't happy so I told him to go talk to Reverb. ?‍♂️
 
acceptance said:
He asked me how I wanted to handle it, likely looking for cash. I told him he could return it and I'd refund less a restocking fee which will hopefully cover fixing it if he does end up returning it. Not paying shipping either. He wasn't happy so I told him to go talk to Reverb. ?‍♂️
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I hope it works out. This kinda stuff is why I quit selling online. The stupidity of the world trumps the technological power of the internet creating a situation where the tech is no longer usable because idiots. Sorry you're dealing with that crap.
 
VonBonfire said:
I hope it works out. This kinda stuff is why I quit selling online. The stupidity of the world trumps the technological power of the internet creating a situation where the tech is no longer usable because idiots. Sorry you're dealing with that crap.
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It's no biggie but it's just so brazen I was taken aback. I noticed the rockcrushers are on backorder at Sweetwater. Probably just itching to give it a try and didn't want to pay my restock fee + shipping for return. Makes me wonder if it would be better not to have that fee, but I think someone here recommended it to keep people from breaking shit. Or they recommended just allowing returns, can't remember.

"Bullet-proof construction, a standard feature of Rivera equipment, is also engineered into the Rock Crusher: Within the 16-gauge welded steel chassis of the RockCrusher, heavy-duty and rugged industrial-grade components used throughout, designed to give you years of reliable, cool-running service."
 
acceptance said:
It's no biggie but it's just so brazen I was taken aback. I noticed the rockcrushers are on backorder at Sweetwater. Probably just itching to give it a try and didn't want to pay my restock fee + shipping for return. Makes me wonder if it would be better not to have that fee, but I think someone here recommended it to keep people from breaking shit. Or they recommended just allowing returns, can't remember.

"Bullet-proof construction, a standard feature of Rivera equipment, is also engineered into the Rock Crusher: Within the 16-gauge welded steel chassis of the RockCrusher, heavy-duty and rugged industrial-grade components used throughout, designed to give you years of reliable, cool-running service."
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My amp has a built in mini rock crusher. Love that thing!
 
How the fuck did a Rockcrusher break? They are solid, and don't even have enough heft to break when packed, even when knocked off a counter top. You'd literally have to throw it against a wall to hurt it.
 
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