Tube swaps can help. Also, turning treble all the way down to 0 and using presence to dial it in instead. It just never had that tight, in your face sound I was trying to get out of it. It is alright, especially if it is not your only amp, but for someone who spent every penny they saved up for years and it was the most I had ever dropped on a piece of gear - disappointed. Was trying to struggle through until the whole - we stole the autographed part of of your amp and sent it back without doing any repairs.
Absolutely horrible experience with that company.
Never again.