THE FRACTAL DEBACLE

[bstaley]

I thought Cliff stated there would continue to be updates to the existing models for a at least a while. There are a million threads over there and I poked through a few of them and thought I read that. Honestly, how much left can be done to the original units other than introducing a few new amp models? It seems most of its limitations are now hardware based.

 

[blackba]

Never has so much e-drama surrounded the release of a new product.

Complaining that a used item is actually worth less money now? Welcome to capitalism.

There has been Axe-Fx drama, pretty much since they were released. I am not surprised at all by the reaction.

I do think Factual could have done the release better. I was not a fan of the countdown. And when they do announce it they should have had product ready to ship....

 

[Erock]

I think recent purchasers that actually asked Fractal if they were going to be releasing a new product, and were told a flat out "no", have a right to be pissed. Values dropping overnight because of a new product release has been common in the technology landscape for decades though. They are still holding their value better than most new amps.

People got used to getting free updates with brand new features on a consistent basis, but no company is obligated to do so. Most companies just release firmware updates to fix bugs. That said, there will be more updates for the old units, Cliff stated the existing memory left on the old units is reserved for new models.

 

[bstaley]

I think recent purchasers that actually asked Fractal if they were going to be releasing a new product, and were told a flat out "no", have a right to be pissed. Values dropping overnight because of a new product release has been common in the technology landscape for decades though. They are still holding their value better than most new amps.

People got used to getting free updates with brand new features on a consistent basis, but no company is obligated to do so. Most companies just release firmware updates to fix bugs. That said, there will be more updates for the old units, Cliff stated the existing memory left on the old units is reserved for new models.

Yes, that's exactly what I thought I had read too. If the current Axe was bug ridden and he just abandoned it then that would be wrong, however it's not buggy and runs pretty well. If he is going to continue to give any sort of updates to it that are added features then consider it a bonus. Many companies don't do that.

 

[Meathead]

it's just a computer, I mean SIGNAL PROCESSOR, that has been updated to a new one, the old one is worth less now. big deal. move on men.

No. It's more then that. HANG CLIFF!!!!

 

[King Guitar]

Man the only thing more epic that a Cameron thread is a Fractal thread.

 

[Meathead]

Man the only thing more epic that a Cameron thread is a Fractal thread.

hmmmmm, you'll probably release a CCV II and just drop the original CCV without any notice.

GET HIM!!!!

 

[Doubleneck]

I received my Ultra on 04/04/11. Needless to say when I found out about the newer unit, naturally I was upset. Given the time frame that it was purchased, I sent Fractal an email on Monday, explaining my situation blah, blah, blah....

This was there response.

The return period is 15 calendar days from the date of receipt. You are beyond the eligible date.

No apologies, not even willing to take it back with a restocking fee, nothing.

I did get what I paid for and like the unit, but not happy with how they handled it.

 

[Meathead]

Someone should send Fractal a link to this thread...it'll make that cold Cliff fellow shed tears for what he has done.

 

[guitarslinger]

TLR

 

[rupe]

The countdown is Marketing 101...almost every industry does campaigns like this. Not sure why its viewed as some unethical, egregious business practice. The Ultra didn't change because the Axe II was announced...it still functions the same as it did the day anybody decided that it was worth the price of admission and bought one.

 

[Rogue]

it's just a computer, I mean SIGNAL PROCESSOR....

That's right, don't upset Petermen again.

 

[Shiny_Surface]

Man the only thing more epic that a Cameron thread is a Fractal thread.

hmmmmm, you'll probably release a CCV II and just drop the original CCV without any notice.

GET HIM!!!!

I was thinking the same thing, as soon as the CCV revision II drops the "must haves" will immediately abandon the original and start dumping them on the used market.

 

[Shiny_Surface]

I'm sure he is reading everything, he was online here not too long ago, typical of many men who manufacture products nowadays, lurking the internet forums like used car salesmen.

 

[tweed]

 

[Meathead]

Man the only thing more epic that a Cameron thread is a Fractal thread.

hmmmmm, you'll probably release a CCV II and just drop the original CCV without any notice.

GET HIM!!!!

I was thinking the same thing, as soon as the CCV revision II drops the "must haves" will immediately abandon the original and start dumping them on the used market.

It creates silliness over which is worth more and the bestest...like Mesa and their A, B ,C+, D-

 

[155]

yeah dont you dare upgrade your product because I just bought the old one...give me a break its the way of the world technology improves rapidly...exactly why ill never buy one, the guys has every right to make a buck, buy the axe 2 now and you wont deal with this for 2 years..

 

[Rogue]

I'm the type of fully grown male individual with a nice package that would sell my ultra unit for $1,400.00 just to get rid of it right away and buy me a new II that's realer and juicier!

Don't forget about the updated firmware, or perhaps its firmerware with AF2.

 

[ejecta]

it's just a computer, I mean SIGNAL PROCESSOR, that has been updated to a new one, the old one is worth less now. big deal. move on men.

Exactly.

 

[Meathead]

Someone should send Fractal a link to this thread...it'll make that cold Cliff fellow shed tears for what he has done.

I'm sure he is reading everything, he was online here not too long ago, typical of many men who manufacture products nowadays, lurking the internet forums like used car salesmen. If I bought within a month, I'll admit, I'd be upset but if I didn't, I'm the type of fully grown male individual with a nice package that would sell my ultra unit for $1,400.00 just to get rid of it right away and buy me a new II that's realer and juicier!

Cliff is a big meany!