J
JeffKiesel
New member
blackba":1b2cpmw4 said:
I agree, but I guess I was trying to be a bit funny....maybe somewhat sarcastic.
I agree, but I guess I was trying to be a bit funny....maybe somewhat sarcastic.
Metlupass2
Well-known member
JeffKiesel":3u6jv1qa said:
I've changed specs on a custom TA order before after it was ordered although it was just the locking tuners.
EXPcustom
Well-known member
I'm back and forth on this thread. First I think Kiesel should refund the guy then I think the guy doesn't deserve a refund then back to thinking that Kiesel is wrong.
I mean when the OP says he wanted to change some specs, he acts or phrases it like it's no big deal, you know like hardware color or maybe knob layout. Then he says it was to add a Floyd and change the headstock...
That's pretty major changes but on the other hand he claims it was less than 24 hours later...
Me personally I would have never got in this situation because I learned long ago never change specs on a custom order, they(Most manufacturers ESP and Jackson in my experience) will fuck it up everytime, you will be lucky to get what you asked for originally. I triple check the spec sheet before I turn it into the dealer and leave my deposit.
Second reason why I would never end up in this situation is because I would never buy a Kiesel.
I know Jackson or ESP would laugh at you if you tried to change the headstock or bridge type after you place the order and leave a deposit.
I mean when the OP says he wanted to change some specs, he acts or phrases it like it's no big deal, you know like hardware color or maybe knob layout. Then he says it was to add a Floyd and change the headstock...
That's pretty major changes but on the other hand he claims it was less than 24 hours later...
Me personally I would have never got in this situation because I learned long ago never change specs on a custom order, they(Most manufacturers ESP and Jackson in my experience) will fuck it up everytime, you will be lucky to get what you asked for originally. I triple check the spec sheet before I turn it into the dealer and leave my deposit.
Second reason why I would never end up in this situation is because I would never buy a Kiesel.
I know Jackson or ESP would laugh at you if you tried to change the headstock or bridge type after you place the order and leave a deposit.
Shawn Lutz
New member
I've never been a fan of their guitars other than being reasonably priced. There is just something that seems "off" for lack of a better word, almost cool but fail to my eye anyway.
One thing on "special runs" is typically specs are rigid without any changes accepted. If say Wildwest is doing a limited run custom shop of say 200 units they get price break for volume. If they let people change specs they could have potential 200 different specs to deal with so from production standpoint they are not making 200 they are making individual custom orders and you don't get a price break for volume.
One thing on "special runs" is typically specs are rigid without any changes accepted. If say Wildwest is doing a limited run custom shop of say 200 units they get price break for volume. If they let people change specs they could have potential 200 different specs to deal with so from production standpoint they are not making 200 they are making individual custom orders and you don't get a price break for volume.
napalmdeath
Well-known member
JeffKiesel":1y25kc48 said:
Did you order a Floyd on the Anderson, or cant remember?
If the Kiesel was a quick build, why don't you have it? They have a 10-day return window..
Don't understand how you learned about it on Facebook, yet didnt read right there on the page..
"This special limited run will allow you to get an amazing Kiesel Vanquish guitar or bass at huge savings, with 4 price points to choose from and starting as low as 1000.00. Run is open World-Wide and is limited to a max of 2 instruments per customer. 20% deposit is required for the first 3 price points and 50% for the final price point, all sales are final and no order changes are allowed once order is placed".
So Kiesel now sucks, and stole your money, yet it's your own fault. I'm guessing the $600 was due to the price-point?
crankyrayhanky
Well-known member
Not sure about this...
I only view Kiesel stuff here and there and I'm fully aware that these special productions runs can't be canceled or changed after the order. I kind of understand that...when I made my regular order, I flipped on a few specs and changed things the next day- this may be the nature of many guitarists- they just can't deal with all that flipping and flopping when they are doing a mass special run.
As for the overcharge, that could be an oversight or miscommunication by the buyer and or Kiesel? I'm thinking.
I get the frustration by the OP, but that's the deal with production runs. Good to see OP has TA that has yielded happiness! I'm thinking TA or Suhr is not exactly a fair comparison to Kiesel; custom builds vs semi-custom mass production is apples and Tangelos.
I only view Kiesel stuff here and there and I'm fully aware that these special productions runs can't be canceled or changed after the order. I kind of understand that...when I made my regular order, I flipped on a few specs and changed things the next day- this may be the nature of many guitarists- they just can't deal with all that flipping and flopping when they are doing a mass special run.
As for the overcharge, that could be an oversight or miscommunication by the buyer and or Kiesel? I'm thinking.
I get the frustration by the OP, but that's the deal with production runs. Good to see OP has TA that has yielded happiness! I'm thinking TA or Suhr is not exactly a fair comparison to Kiesel; custom builds vs semi-custom mass production is apples and Tangelos.
maddnotez
Banned
Well-known member
Metlupass2":3d3y4m4g said:maddnotez":3d3y4m4g said:JimmyBlind":3d3y4m4g said:Metlupass2":3d3y4m4g said:
Not defending Kiesel here but those guitars are also double the price on average. Anderson anyway.
What does a speced out custom Kiesel cost? I've seen some 2k plus
I only went to their in stock page and $2k was average. I went to lowest prices new TA's on reverb and was looking close to $4k. My research can definitely be off here but that is what I used to compare.
maddnotez
Banned
Well-known member
Hmmmm, BS or not...I guess we will never know.
What this thread does for me:
* Remind me of the other issues I have seen with Kiesel from members who I know are not BS'ing
and confirm my stance that I would never order one.
* Remind me that there are small builders who are great to deal with like Joe Balaguer, and still
leave me with some hope.
* Makes me want a Tom Anderson
What this thread does for me:
* Remind me of the other issues I have seen with Kiesel from members who I know are not BS'ing
and confirm my stance that I would never order one.
* Remind me that there are small builders who are great to deal with like Joe Balaguer, and still
leave me with some hope.
* Makes me want a Tom Anderson
crankyrayhanky
Well-known member
maddnotez":20jvv7e6 said:
V
Vin Diezel
Member
I give them 1 more year, then they'll be done. Morons.
Vrad
Active member
cujo
Active member
Get a lawyer and fucking bury this piece of shit. So sick of hearing about guys getting ripped off by scumbag thief small company outfits.
I got fucked by that bastard at Dar amps. I literally tried to find him when I was in California was going to handle it my way n get my 1200$ back one way or another !
I got fucked by that bastard at Dar amps. I literally tried to find him when I was in California was going to handle it my way n get my 1200$ back one way or another !
Pushead
Active member
It's unfortunate that he has the exact same name as the guy who runs the company he's complaining about. What are the odds?!
I custom ordered a guitar almost 18 months ago, and I remember everything I asked for in the specs. And I haven't even seen a photo of the build in over a year!
I don't know anything about Kiesel other than what I read online, but I can't imagine they'd be too hip about replacing fundamental parts of a limited run build. It'd be nice if someone had a link to the original posting.
This is what I found. It's a closed facebook group, and I have no desire to join.
https://www.facebook.com/groups/KieselVanquishRun/
I custom ordered a guitar almost 18 months ago, and I remember everything I asked for in the specs. And I haven't even seen a photo of the build in over a year!
I don't know anything about Kiesel other than what I read online, but I can't imagine they'd be too hip about replacing fundamental parts of a limited run build. It'd be nice if someone had a link to the original posting.
This is what I found. It's a closed facebook group, and I have no desire to join.
https://www.facebook.com/groups/KieselVanquishRun/
cujo
Active member
Some things can be handled on the phone like professionals, some things can be handled by a lawyer and some things just need to be handled with a baseball bat !
maddnotez
Banned
Well-known member
Pushead":2ktmn7fp said:
Well it clearly states no changes can be made, that is on OP.
But charging $600? That would be 20% of a $3k price point. How much was OP's guitar?
V
Vin Diezel
Member
@OP
It's a shitty company, but you should not record people and put that online. That cannot be ok.
It's a shitty company, but you should not record people and put that online. That cannot be ok.
D
Deanmachine
Member
will never purchase anything from them..
Crunchtime
Active member
Bought a few guitars from Carvin in the past, the last being when the V220 was reissued.
Never had an issue but, since Jeff took over I really have no desire to get another. He seems to have doucheified the company's image.
A part of the attraction was getting certain quality and features at a lower price than available elsewhere. Seems their prices have gone up at same rate customer service quality has gone down.
Also seems strange a guy named Jeff Kiesel would get treated like this.
Never had an issue but, since Jeff took over I really have no desire to get another. He seems to have doucheified the company's image.
A part of the attraction was getting certain quality and features at a lower price than available elsewhere. Seems their prices have gone up at same rate customer service quality has gone down.
Also seems strange a guy named Jeff Kiesel would get treated like this.
scottosan
Well-known member
Terms an policies are required to presented and the time of purchase agreement. Placing terms an policies on social media will never hold up in court. Not everyone lives in facebook
mooncobra
Well-known member
Blackbird":1deszat3 said:Hearing this makes me want to sell my Kiesels. Out of my collection, they are my least favorite, least desirable. I'm gassin' for a Tom Anderson anyways.....I should probably just off load them and put in an order with Anderson. Old Jeff is just running that company straight into the ground isn't he?
Oh yeah, I know what you mean. It makes me look at my kiesel and want to chuck the thing. Nothing worse than poor customer service. I didn't have the best customer service when I ordered mine, so I changed reps. Jeff Kiesel sounds like a huge wanker to me. The worst part is that this dude is a repeat customer who has bought numerous guitars from them, jeez, I will never order another, that's for sure. I think they are going to have a tough road ahead. Watch as Jeff Kiesel destroys what generations of his family built.